We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect your information. Please read this Privacy Policy carefully to understand how we handle your information.

1. Information Collection

The information we collect includes, but is not limited to, the following categories:

a. Personally Identifiable Information (PII)

• Account creation information: such as username, email address, password, age, gender, etc.
• Payment information: If you purchase our games or virtual goods, we will collect your payment information, including credit/debit card number, billing address, etc. (processed by payment processors).
• Communication information: such as information you provide when you contact us via email, online chat or social media.

b. Non-personally identifiable information

• Device information: including device type, operating system, browser type, IP address, device identifier, geographic location, etc.
• Usage data: including information about how you interact with our website or application, such as pages visited, game behavior, game progress, clicked data, etc.
• Cookies and tracking technologies: We use cookies, pixel tags and other similar technologies to collect data about your interaction with our services. For example, remembering your login status, language preferences and game settings, etc.

2. Use of Information

We use the personal information we collect for the following purposes:

a. Providing Services

• Create and manage your account: such as registering, verifying your identity, and managing your game settings and progress.
• Processing payments and transactions: If you purchase virtual items, games, or subscription services, we will use your payment information to process these transactions.
• Customer Support: Help you solve any problems related to games, accounts, or payments, and handle your feedback and complaints.

b. Personalized Experience and Advertising

• Personalized Content: Customize game content and recommendations based on your interests, game behavior, and preferences.
• Advertising and Marketing: We may display targeted ads based on your interests, or send promotional and update information through emails and other means. You can choose to unsubscribe from marketing emails.

c. Data Analysis and Improvement

• Analyze user behavior: Through the collected data, we analyze how users use our services, optimize the game experience, fix bugs, and improve features.

3. Information Sharing and Disclosure

We will not sell your personal information to third parties, but we may share your information with third parties in the following circumstances:

a. Sharing with Service Providers

• We may share your information with the following types of third-party service providers:
• Payment Processors: We share payment information with payment processing companies to complete transactions.
• Advertising Networks and Analytics Companies: For example, Google Analytics, advertising partners, etc.
• Cloud Service and Data Storage Providers: Such as Amazon Web Services, Google Cloud, etc.

b. Legal Compliance

• We may disclose your personal information in the following circumstances:
• Legal Requirements: For example, to comply with a court order, government request or other legal obligation.
• Protecting Legal Rights: We may need to disclose information to protect our legal rights, the safety of our users, the public safety or to prevent fraud.

c. Corporate Changes

• If we merge, acquire or sell some or all of our assets, your personal information may be transferred as part of the transfer.

4. Children's Privacy (COPPA Compliant)

• We do not actively collect personal information from children under the age of 12. We ask parents to supervise children under the age of 12 who visit our services. If you are a parent, you can request deletion of any personal information we have collected about your child by contacting us.

5. User Rights

You may have the following rights under applicable law:

a. Access and Correction of Information

• You have the right to review the personal information we have collected about you and request correction of any inaccuracies.

b. Deletion of Account and Information

• You have the right to request deletion of your account and related personal information (in some cases, we may retain some information based on legal obligations or business needs).

c. Withdrawal of Consent and Limitation of Use

• You can withdraw your consent to data collection and use at any time, especially in relation to advertising tracking or personal data processing.

d. Data Portability

• You have the right to request that we provide your data to you in a structured, commonly used and machine-readable format so that you can transfer it to another service provider.

6. Data Security

• We use technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. Nevertheless, please note that due to the inherent nature of Internet data transmission, we cannot guarantee that information transmitted over the Internet is 100% secure.

7. Cookies and Similar Technologies

• We use cookies and similar technologies (such as web beacons, pixel tags, etc.) to collect and store certain information. You can manage the use of cookies through your browser settings, or choose whether to enable certain types of tracking through our privacy settings page.

8. Changes to Privacy Policy

• We may update this Privacy Policy from time to time. Please review this policy regularly to ensure that you are aware of the latest privacy terms.

9. Contact Us

• If you have any questions or requests regarding this Privacy Policy, please contact us as follows:
• Email: support@eternalsweet.com
• Company: RADIANT VALLEY ENTERPRISES INC
• Address: 4180 HIGHWAY 373 LOT 307, COLUMBUS, MS 39705, USA